GoodLeap
📍 Remote | 🌎 Anywhere | ⏳ Full-time | 💰 $22/hour
About GoodLeap
GoodLeap is a technology-driven company providing top-tier financing and software solutions for sustainable home improvements, including solar panels, energy-efficient HVAC, heat pumps, roofing, and windows. Our AI-powered platform has enabled over 1 million homeowners to adopt these products affordably and seamlessly. Trusted by thousands of industry professionals, GoodLeap streamlines customer interactions, enhances business insights, and optimizes payment operations—leading to over $27 billion in sustainable financing since 2018.
We are also proud supporters of GivePower, our award-winning nonprofit, delivering life-saving clean water and electricity to over 1.6 million people across Africa, Asia, and South America.
Responsibilities
✅ Serve as a subject matter expert in customer interactions.
✅ Deliver exceptional remote customer service with strong communication skills.
✅ Recommend additional GoodLeap products to customers.
✅ Maintain accurate records of all customer interactions.
✅ Address and resolve customer concerns with professionalism.
✅ Escalate complex issues as needed to management.
✅ Adapt to evolving business needs and complete assigned tasks.
Requirements
🔹 3+ years of experience in customer service and/or sales.
🔹 Solar industry experience is a plus.
🔹 Strong verbal, written, and interpersonal skills.
🔹 Patience, empathy, and active listening abilities.
🔹 Ability to accept and apply feedback.
🔹 Reliable work ethic and adaptability to change.
If you excel in a collaborative, remote work environment and seek a fulfilling career and as well ready to earn $22 per hour, we’d love to hear from you! Apply today!
