Remote Customer Service Representative

Micron Technology Inc
Compensation: $22 – $28/hour
Full-time | Remote | Work from Anywhere

We are seeking a dedicated Remote Customer Service Representative with strong skills in Microsoft Office, who excels in problem-solving and critical thinking. Integrity, dependability, and excellent verbal and written communication skills are key. The ideal candidate must be detail-oriented, able to maintain focus in a fast-paced remote work environment, and capable of working both independently and collaboratively. Strong interpersonal skills and a positive, professional demeanor are essential.

Key Responsibilities:

• Monitor inbox and order entry system to ensure timely order processing.
• Communicate with various departments to ensure customer orders are fulfilled as requested.
• Provide customers with stock availability, lead times, and order status updates.
• Create and send order confirmations to customers.
• Print and verify labels or samples for accuracy.
• Develop new labels, including ingredient declarations, in collaboration with QC & RD teams.
• Maintain and monitor label inventory, reporting when reorder levels are required.
• Generate daily customer reports for order tracking.
• Deliver excellent customer service to clients, vendors, and co-workers.
• Respond promptly to customer inquiries and resolve issues or complaints.
• Perform other duties as assigned.

This position offers the flexibility of remote work, allowing you to contribute from anywhere while delivering top-notch service to our customers.

If you’re a problem solver with a passion for customer satisfaction, apply today!