Customer Service & Support | Contract | Automotive & Aviation
Salary: NGN 150,000 – 250,000
Job Summary
Five Star Roadside is seeking a dedicated Remote Dispatcher to be the first point of contact for drivers requiring roadside assistance. In this remote work position, you will handle incoming calls, assign tasks to technicians, and ensure smooth, efficient service delivery.
Minimum Qualification: Degree
Experience Level: Mid-level
Experience Length: 3 years
Job Description / Responsibilities:
- Answer inbound calls from customers in need of assistance
- Use dispatching software to assign jobs to technicians
- Monitor job progress and ensure timely updates
- Communicate with technicians to provide job details and real-time updates
Requirements:
- Must have stable, high-speed internet for effective remote work
- Reliable computer and smartphone required
- Must be fluent in English and capable of handling calls professionally
This role is perfect for a self-starter with a passion for customer service and the flexibility to work from home.