Omni Interactions | Remote
Overview
Omni is looking for independent contractors to provide customer support for Fortune 500 companies. As a remote call center agent, you will handle inbound phone calls, chat messages, and emails, assisting customers with their inquiries.
Schedule & Flexibility
- ⏰ Work primarily during weekdays and daytime hours
- 🗓️ Set your own schedule for maximum flexibility
Earnings & Incentives
- 💵 Pay varies by client, ranging from $14 to $20 per hour
- 📞 Compensation is based on your time spent assisting customers
- 🤑 Performance-based incentives may be available
Skills & Qualifications
- 💬 Strong verbal and written communication skills
- ✅ Customer service experience with a proven ability to deliver excellent support
- 🧐 Detail-oriented with problem-solving abilities
- 🤗 Friendly, professional, and empathetic demeanor
- 🙌 Self-motivated and proactive
- 👩💻 Comfortable using technology and customer support software
Technology & Equipment Requirements
- 🚪 Quiet, secure home office space
- 💻 Personal computer with 8GB RAM or more (tablets & Chromebooks not allowed)
- 🎧 Wired USB headset with a microphone
- 💨 High-speed wired internet (minimum 10 Mbps download speed)
- 🪟 Windows 10 or Windows 11 (some clients accept AppleOS)
- 👾 Up-to-date antivirus software
- 🤳 Smartphone or tablet for authentication purposes
Work Locations NOT Approved
Omni does not accept applications from specific states and cities, including California, New York, Washington, Illinois, and others.
Independent Contractor Role
This is a contract position. As an independent contractor, you will not receive employee benefits such as paid leave, health insurance, or retirement plans. Taxes will not be withheld from your earnings.
Ready to work remotely as a call center agent? Apply today!
