Remote Virtual Assistant

Sona

Location: Nigeria
Pay: ₦100,000 per month

Job Details

• Job Type: Full-time, Permanent
• Work Location: Remote

Full Job Description

As our Remote Virtual Assistant, you will provide essential administrative support, ensuring seamless communication and organization. You will work closely with our leadership team and various departments to maintain efficient operations. The ideal candidate is self-motivated, tech-savvy, and able to handle multiple priorities while maintaining professionalism and discretion.

Key Responsibilities

Executive & Administrative Support:

• Calendar Management: Coordinate appointments, meetings, and travel arrangements for senior executives.
• Email & Communication: Organize and respond to emails, prioritize tasks, and ensure timely responses.
• Document Preparation: Assist in creating presentations, reports, spreadsheets, and documents to support team projects.
• Data Entry & Organization: Maintain databases and internal systems with accuracy.

Customer Service & Client Relations:

• Serve as the first point of contact for client inquiries via email, live chat, and phone, providing exceptional customer support.
• Handle customer issues professionally, escalating matters as needed to ensure satisfaction.
• Maintain detailed records of client interactions and ensure efficient follow-ups.

Project Coordination & Task Management:

• Track progress on key projects, meet deadlines, and coordinate communication between departments.
• Schedule team meetings, prepare agendas, and manage follow-up action items.
• Support special projects by conducting research and providing timely updates.

Research & Reporting:

• Conduct market research, competitor analysis, and other ad hoc research to support business development.
• Compile data and create reports that aid decision-making processes.

Social Media & Content Assistance:

• Assist in managing social media accounts, including content scheduling, basic post creation, and responding to engagement.
• Monitor online presence and suggest ways to improve visibility and interaction.

Qualifications

Experience & Skills:

• Proven Experience: 2+ years as a Virtual Assistant, Executive Assistant, or similar remote administrative role.
• Tech Proficiency: Mastery of tools such as Google Workspace, Microsoft Office, and project management software (Asana, Trello, Slack, etc.).
• Communication Excellence: Strong written and verbal communication skills, with the ability to convey information clearly.
• Organization & Multitasking: Excellent organizational skills with the ability to manage multiple tasks and deadlines simultaneously.
• Problem-Solving Mindset: Ability to identify and solve problems quickly, anticipating needs before they arise.

Personal Attributes:

• Self-Starter: Capable of working independently and taking initiative without constant supervision.
• High Attention to Detail: Ensures accuracy and that nothing falls through the cracks.
• Adaptable & Flexible: Able to adjust to changing priorities and evolving business needs.
• Professionalism & Discretion: Handles sensitive information with integrity and maintains confidentiality.

Why Join Us?

• Remote Flexibility: Work from anywhere with a flexible schedule that suits your lifestyle.
• Growth Opportunities: As we grow, so do your career opportunities. We invest in professional development.
• Collaborative Environment: Join a supportive team that values open communication, creativity, and innovation.
• Competitive Compensation: A salary that reflects your experience and skills, with room for growth.

Education: Undergraduate degree (Preferred)
Experience: 3+ years as a Virtual Assistant or Administrative Assistant (Preferred)