Remote Customer Service Representative I

Covetrus

Pay: $15/hour
Job Type: Full-time
Work Setting: Remote

Summary

Covetrus, a global leader in animal-health technology and services, is committed to empowering veterinary practices to enhance health and financial outcomes. With over 5,000 employees worldwide and headquarters in Portland, Maine, Covetrus serves more than 100,000 customers globally. We integrate products, services, and technology into a unified platform, driving advancements in veterinary medicine.

This fully remote position offers opportunities for customer service professionals to join our growing team. We are hiring for the 11:00 am to 7:30 pm CST shift. Ideal candidates will have strong organizational skills, computer proficiency, and the ability to thrive independently and collaboratively, all while maintaining a positive attitude.

Responsibilities

  • Deliver prompt and courteous service to all customers.
  • Accurately handle data entry requests within specified timelines.
  • Maintain performance standards to meet established goals.

Education & Experience

  • High School Diploma or GED required.
  • At least 1 year of experience in Customer Service; Call Center experience preferred.

Skills & Abilities

  • Strong understanding of customer relations principles.
  • Proficient in computer operations.
  • Detail-oriented with excellent retention skills.

Benefits

Eligible employees can enjoy the following benefits:

  • 401(k) savings plan with company match
  • Paid time off and holidays
  • Maternity, parental, and military leave
  • Health, dental, and vision insurance
  • Health savings and flexible spending accounts
  • Life and disability insurance
  • Identity theft protection
  • Pet insurance

Equal Opportunity Employer

Covetrus is an equal opportunity employer, offering fair consideration for all qualified applicants regardless of sex, gender identity, sexual orientation, race, color, religion, national origin, disability, veteran status, age, or other legally protected characteristics.

Location

Remote

METHOD OF APPLICATION

Leave a Comment