Customer Service Billing Representative – 11:30am-8pm EST Monday-Friday

Salary: $33,815 – $50 ,836 a 12 months – Full-time

Job records

Here’s how the interest records align collectively along with your profile.

Pay: $33,815 – $50 ,836 a 12 months

Job kind: Full-time

Shift and time table: Monday to Friday

Work setting

• Remote
• Office

Location: Remote

Benefits

Pulled from the overall assignment description

• 401(ok) matching
• Dental coverage
• Flexible spending account
• Health insurance
• On-the-task education
• Paid parental depart
• Paid day without work

Show greater

Full procedure description

JOB OVERVIEW:

This role is chargeable for receiving cellular telephone calls and emails from internal and outdoor clients and answering inquiries on severa problems, together with billing and credit troubles, disputes and returns. In addition they’re liable for processing once more-workplace billing and art work orders that want to be billed.

KEY RESPONSIBILITIES (Please include % of time for each obligation):

• Receives mobile phone calls and emails from internal and outside customers to answer inquiries on severa troubles, which include billing and credit score rating rating issues, disputes and returns.
• Responsible for determining assure expirations.
• Responsible for billing artwork pending in NES that desires to processed to invoice
• Responsible for authorization of patron/credit score score refunds and initiation of the issuance process to embody; unintentional billing, guarantee misguided charges, wrong fee or times.
• Participates in special responsibilities and performs notable responsibilities as required.

SPECIFIC KNOWLEDGE & SKILLS:

• Good mobile phone etiquette
• Ability to cope with a excessive extent of calls
• Effective struggle choice
• Ability to look at applicable laptop systems

GENERAL SKILLS & COMPETENCIES:

• Good time control abilties and the functionality to prioritize artwork
• Very suitable hobby to element and accuracy
• Customer carrier orientated
• Ability to plan and set up sports
• Very exact interpersonal communication competencies
• Very appropriate written and verbal communique talents
• Ability to preserve non-public and particularly touchy facts
• Ability to paintings in a crew environment
• Ability to multi-undertaking
• Establish powerful going for walks relationships at multiple ranges within the company

MINIMUM WORK EXPERIENCE:

Typically 1 or more years of related experience.

PREFERRED EDUCATION:

Typically High School schooling, vocational education and/or on-the-activity training.

TRAVEL / PHYSICAL DEMANDS:

Travel typically a extremely good deal much less than 10%. Office surroundings. No particular bodily desires required.

COMPENSATION:

The published variety for this role is $33,815 – fifty two,836, that is the anticipated starting base earnings range for an worker who’s new to the region to absolutely proficient in the position. Many factors pass into figuring out employee pay within the published range collectively with training, in advance revel in, schooling, cutting-edge abilities, certifications, location/difficult work market, inner fairness, and so on.

Other blessings available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.

Henry Schein, Inc. Is an Equal Employment Opportunity Employer and does now not discriminate towards applicants or personnel on the premise of race, color, religion, creed, country wide starting location, ancestry, disability that can be pretty accommodated without undue trouble, sex, sexual orientation, gender identification, age, citizenship, marital or veteran fame, or a few other legally covered recognition.

For more information approximately career opportunities at Henry Schein, please go to our net site at: www.Henryschein.Com/careers

CLICK HERE TO APPLY NOW

admin