adminNourishment 101
Location: Remote
Pay: $10 – $17 per hour
Type: Contract
Typical Response: 75% of applications responded to within 1 day.
Job Overview
Nourishment 101 seeks a Remote Customer Service Representative to deliver high-quality support to clients. Ideal candidates are passionate about customer service and committed to providing friendly, knowledgeable assistance. This role requires a completed recorded interview upon application submission; be sure to check your spam folder for the link.
Equipment Requirements (Not Provided)
- Desktop PC or Laptop (no tablets or Chromebooks)
- 1 monitor, keyboard, and mouse
- Wired Internet connection (Ethernet cable)
- USB headset
- Quiet workspace
Key Responsibilities
- Deliver excellent customer service via phone, email, and chat.
- Address customer inquiries promptly and professionally.
- Make inbound calls to follow up and provide additional information.
- Keep accurate records of customer interactions and transactions.
- Collaborate with internal teams to meet customer needs.
- Stay current on product knowledge and company policies.
Qualifications
- Minimum of 1 year of customer service experience.
- Strong verbal and written communication skills.
- Exceptional problem-solving abilities and attention to detail.
- Capable of multitasking and prioritizing in a fast-paced environment.
- Proficiency in CRM software and relevant tools.
- Ability to assess customer needs and recommend suitable solutions.
Experience Requirements
Successful candidates demonstrate patience, empathy, adaptability, and strong stress management. Top performers are capable of delivering friendly, solution-focused service to clients.
Expected Hours: 25 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Professional development support
- Referral program
- Vision insurance
Shift Options
- 4-hour, 8-hour, day, evening, morning, night, and overnight shifts available.
admin