Solutions Engineering Program Manager (Lending)

Pathward
Salary: $83k – $153k USD/year
Remote – Anywhere
Full-time

At Pathward, we are a hybrid remote-office company, growing talent wherever it thrives. With onsite locations in Sioux Falls, SD, Scottsdale, AZ, Troy, MI, Franklin, TN, and Dallas, TX, we take pride in our mission to create financial inclusion for all™. As a financial empowerment company, we work with innovators to expand financial access and opportunity, offering responsible, secure, high-quality financial products.

Our team of problem solvers and innovators celebrates differences and unique perspectives, embracing our HUMBLEHUNGRY*SMART approach. We believe that we are strongest when we amplify the voices of our employees, customers, partners, and communities.

About the Role:

The Solutions Engineering Program Manager leads the development of solutions involving new partners, products, and markets. This role manages cross-functional teams during the onboarding of partners and drives process and quality improvements supporting the Consumer and Commercial Lending (CCL) operating model and go-to-market strategy.

Responsibilities:

• Assist in developing the product strategy and roadmap for Consumer and Commercial Lending.
• Participate in crafting scalable solutions that deliver financial outcomes while ensuring compliance throughout the lending lifecycle.
• Lead small teams of SMEs from various departments (technology, operations, compliance, sales, marketing) and external vendors to ensure successful solution delivery.
• Manage the onboarding of new partners and the launch of new programs with existing partners.
• Foster productive relationships across departments and with third-party vendors, aligning initiatives with varied stakeholder needs.
• Collaborate with the product team to develop requirement documents and launch plans for new products and partnerships.
• Prepare and deliver internal and external presentations to communicate complex solutions effectively.
• Develop and track documentation related to business cases, discovery workbooks, and partner solutions.
• Other duties as assigned.

What You Will Need:

• Strong ability to think critically and handle complexity.
• Adaptable and able to learn quickly, applying previous experiences to new challenges.
• Demonstrated problem-solving skills and ability to navigate both formal and informal networks.
• Excellent communication and presentation skills, with experience addressing senior executives.
• Highly organized with attention to detail and an ability to manage complex projects.
• Analytical skills to interpret data and drive decision-making.

Salary and Benefits:

Salary range: $82,918.25 – $153,136.92. Pay will be determined based on experience, qualifications, skills, and location. This role is eligible for annual performance-based incentives. Pathward offers a comprehensive benefits package, including health insurance, 401(k), life insurance, disability benefits, paid time off, and more.

Equal Opportunity:

At Pathward, we foster a diverse and inclusive culture, encouraging applications from all backgrounds, even if your experience doesn’t match every qualification listed. We provide equal employment opportunities (EEO) to all applicants without regard to race, color, gender, sexual orientation, disability, or other protected statuses. Reasonable accommodations are available for applicants with disabilities.

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