NoGigiddy
Website
Salary: $20 – $27/hour
NoGigiddy is hiring a proactive and customer-focused Entry-Level Account Manager to join our remote team. This position offers an exciting opportunity for those eager to start a career in account management and customer service. As a key part of the team, you will build and nurture relationships with our clients, ensuring their needs are met with exceptional service. While no college degree is required, strong communication skills and a passion for helping clients are essential.
Key Responsibilities:
- Client Relationship Management: Build and maintain strong relationships with clients, ensuring their satisfaction and addressing their needs.
- Communication: Serve as the main point of contact for clients, responding to inquiries, concerns, and requests promptly.
- Account Coordination: Support in managing client accounts, including account setup, renewals, and ensuring accurate client information.
- Problem Solving: Identify and resolve client issues proactively, ensuring a positive experience.
- Reporting: Prepare regular reports on account performance, client feedback, and service improvements.
- Collaboration: Work closely with internal teams like sales, marketing, and customer support to meet client needs.
- Client Onboarding: Assist in onboarding new clients and provide necessary resources and information.
- Feedback Collection: Gather and relay client feedback to continuously improve services.
Skills and Qualifications:
- Communication Skills: Strong verbal and written communication skills.
- Customer Service: Ability to understand and meet client needs.
- Organizational Skills: Capable of managing multiple tasks and prioritizing effectively.
- Interpersonal Skills: Ability to build and maintain positive relationships with clients and colleagues.
- Problem Solving: Effective in addressing and resolving client issues.
- Time Management: Strong ability to meet deadlines and manage time effectively.
- Technical Skills: Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) and CRM software.
Preferred Experience:
- Experience in customer service, sales, or a related field is beneficial but not required.
- Familiarity with CRM software and account management tools is a plus.
- Previous experience with gig economy platforms or staffing apps is a plus.
Education:
- High school diploma or equivalent required.
- Relevant certifications or coursework in customer service, sales, or account management are beneficial but not mandatory.
Working Conditions:
- Remote Work: This is a remote position, offering flexibility in your work location.
- Collaboration: Participate in regular virtual meetings and communications with sales and support teams.
- Tools: Use various communication and collaboration tools such as email, video conferencing, and CRM software.
Salary Range: $20 to $27 per hour, based on experience and qualifications.
If you’re detail-oriented, organized, and passionate about delivering excellent service to clients, we encourage you to apply. Join NoGigiddy today and make a difference in the remote gig economy!
