Developer Community Manager

AssemblyAI
Salary: $130k – $150k USD/year
Remote – Work from anywhere
Full-time

About AssemblyAI
AssemblyAI is at the cutting edge of Speech AI, providing advanced speech-to-text and speech understanding models through an easy-to-use API. With over 200,000 developers using our API and 5,000+ paying customers, we’re empowering the next generation of AI-powered products. Our team of AI research experts is committed to delivering production-ready models that continually improve in accuracy and latency. Our models, which power 2 billion end-user experiences daily, outperform competitors like Google and Amazon and have 30% fewer hallucinations than OpenAI’s Whisper.

Backed by top investors such as Accel, Insight Partners, and Y Combinator’s AI Fund, we are fully remote and building one of the next great AI companies. We’re looking for talented, driven individuals to help us on this journey.

About the Role
As the Developer Community Manager, you’ll lead our AI developer community, fostering engagement, support, and collaboration. You’ll manage platforms, create content, organize events, and serve as a bridge between the community and our internal teams. The ideal candidate is a passionate advocate for developers, with a strong technical background and a desire to help the community thrive.

What You Will Do

  • Community Engagement: Engage with the AI developer community across forums, social media, and other channels to foster an inclusive and active environment. Provide support, answer questions, and encourage knowledge sharing.
  • Event Management: Plan and execute events such as hackathons, workshops, and webinars. Work with internal and external teams to create valuable experiences.
  • Feedback Loop: Represent the community within the company by gathering feedback and collaborating with product, engineering, and support teams to address community needs.
  • Metrics & Reporting: Track and report on community engagement, sentiment, and growth. Use insights to optimize strategies and highlight the impact of community initiatives.
  • Advocacy & Outreach: Build relationships with influencers and advocates in the AI community. Promote our platform’s capabilities via social media, community channels, and public speaking.
  • Content Creation: Develop technical content such as blog posts, tutorials, and webinars to educate and inspire the community on the best practices of using our platform.

What You’ll Need

  • Community Building: Experience engaging with technical audiences, including developers and startups.
  • Technical Background: Knowledge of AI, machine learning, or software development, and ability to create technical content for developers.
  • Community Management Experience: Proven track record managing technical communities or in roles such as developer relations.
  • Communication Skills: Excellent verbal and written communication, with the ability to engage and inspire a diverse audience.
  • Organizational Skills: Capable of managing multiple projects and events with attention to detail and deadlines.
  • Problem-Solving Mindset: Proactive in identifying community needs and finding creative solutions.
  • Passion for AI: Enthusiasm for AI and a commitment to helping others succeed in their AI projects.

Nice to Have

  • Familiarity with speech-to-text or related AI technologies.
  • Experience with developer tools, APIs, SDKs, and technical documentation.
  • Experience in a startup environment.

Pay Transparency
AssemblyAI offers competitive salaries based on experience, skill level, and internal equity. For U.S. candidates, the salary range is $130k – $150k USD/year. For candidates outside the U.S., adjustments to the range may be made during the interview process.

Working at AssemblyAI
We are a fully remote team of startup veterans and AI researchers with over 20 years of experience in machine learning, speech recognition, and NLP. We’re committed to fostering a workplace where employees can bring their full selves to work and thrive. If this mission speaks to you, we encourage you to apply!

Keep Exploring AssemblyAI

  • Check us out on YouTube
  • Learn more about our AI models for speech recognition

Position Details

  • Job Type: Full-time
  • Location: Fully remote, work from anywhere
  • Salary: $130k – $150k USD/year
  • Published: Oct 2, 2024
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