Position: Administrative Assistant / Customer Service Representative

As an Administrative Assistant / Customer Service Representative, you’ll play a key role in supporting our team and clients. Your responsibilities will include:

• Offering administrative support such as managing schedules, coordinating appointments, and handling correspondence.
• Acting as the primary contact for customer inquiries, delivering prompt and courteous assistance via phone, email, and chat.
• Assisting with order processing, billing questions, and resolving customer issues efficiently and professionally.
• Maintaining precise records and databases, ensuring the accuracy and confidentiality of data.
• Collaborating with colleagues to refine processes and enhance the customer experience.
• Performing general office tasks and other duties as required to support team and business operations.

• Demonstrated experience as an administrative assistant, customer service representative, or in a related role.
• Strong communication skills, both written and verbal, with a professional and approachable demeanor.
• Excellent organizational and time management skills, with the ability to prioritize and meet deadlines effectively.
• Proficiency in Microsoft Office Suite and other relevant software.
• Capable of working independently in a remote setting with minimal supervision.
• High school diploma or equivalent; additional qualifications in administration or customer service are advantageous.

• Competitive salary with opportunities for career growth.
• Flexible working hours and the option to work remotely from anywhere.
• Ongoing training and professional development to aid in your advancement.
• A supportive and collaborative team environment where your efforts are appreciated.

If you’re eager to advance your administrative and customer service career in a dynamic remote role, we’d love to hear from you! Apply today to join our team and make a meaningful impact.

Department: Administrative Assistant
Location: Fully Remote
Hourly Rate: $10 – $15